Returns & Exchanges

At n+ Bikes, we are committed to your performance and satisfaction. If your new gear doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack the items in their original manufacturer packaging, ensuring all tags, manuals, and components are included to qualify for a full refund.

  • 3.
    Ship to Service Center

    Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a pickup.

  • 4.
    Inspection and Refund

    Once our technicians verify the condition of your return, we will process your refund or ship your replacement gear within 3-5 business days.